Is your clients’ supply inventory under control? Avoid hidden losses while maximizing savings.

A typical approach in Managed Print Services (MPS) involves keeping additional consumables inventory at customer locations. This strategy aims to ensure that clients never run out of essential consumables such as toner or fusers etc., thus improving their experience and reducing the need for urgent delivery arrangements.

However, when this inventory is not properly controlled, it can become a silent source of losses for the company.

Risks of not monitoring supplies inventory:

• Premature replacement of consumables:

  Without supervision, users may replace ink or toner cartridges before they are actually depleted. This means that still-usable consumables are discarded, reducing the volume of billed prints and causing financial losses for the company.

  
  

• Loss or resale of supplies:

  Without control, stored inventory can be lost or even resold by third parties, directly impacting profitability.

  
  

• Shortages or overstock:

  Lack of visibility can lead to two extremes: either the client runs out of supplies at critical moments, or they accumulate unnecessary stock, affecting the supplier’s cash flow and causing logistical inefficiency.

  
  

Benefits of maintaining controlled inventory:On the other hand, keeping a small inventory at client sites, when properly managed, offers significant advantages:

• Savings on logistical operations:

  Fewer urgent deliveries mean lower transportation costs, fewer operational disruptions, and a more efficient operation.

  
  

• Higher customer satisfaction:

  Always having supplies available enhances the perception of service, builds customer loyalty, and strengthens business relationships.

  
  

How to find the right balance?The challenge lies in designing an intelligent control strategy. Some recommendations include:

• Implement remote monitoring systems for consumables.

• Train users on the proper replacement of consumables.

• Conduct regular inventory audits at client sites.

The Local Stock function of Princity not only automates consumables replenishment but also transforms the technical service experience, reduces logistical costs, and improves reseller profitability. It is a key tool for those seeking to elevate their MPS services to a professional, scalable, and efficient level.