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The printing industry is entering a phase in which data and reporting play a leading role. Modern MPS (Managed Print Services) solutions generate a large amount of valuable information about printing devices and their environments. In a market marked by hardware commoditization, declining page volumes, and accelerated digital transformation, leveraging this data is no longer optional—it is crucial to remain competitive. In fact, a recent report highlights that the focus is no

In the copier and multifunction rental industry , everyone knows this story: the customer calls desperately because their device is down, the service manager rushes to find a technician, finance asks if the customer is up-to-date on payments, the technician requests a part that’s not in stock… and meanwhile, nobody has clarity on who approved what, when the case will be handled, or who is supposed to follow up.At first glance, it’s just “part of the job.” But in reality, it’s

Why Monitoring Efficiency and Toner Consumption Projections Is Essential In the printer and multifunction rental business, profit margins...