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Proactive and Efficient Monitoring of Your Printer Fleet
An intuitive, cloud-based solution designed to help organizations monitor their print fleets in real time. It provides access to device status, counters, toner levels, and maintenance alerts, allowing issues to be identified before they impact operations and ensuring printers remain fully functional.
Printer Counters
Automatically records every print job in detail, eliminating the need for manual meter readings. The system accurately tracks printed pages by format and type, generating reliable data for analysis and billing. You gain full visibility into each device’s print volume, enabling better cost control and more efficient operations.
Remote Monitoring
The system automatically collects meter readings, consumable status, and alerts from all your printers without manual interventionsaving time and eliminating human error.
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Usage Statistics
Monitor every print job by size (A4, A3, etc.), color, duplex, and scans, with clear visibility into how devices are used and who generates the highest consumption.
Eliminate Blind Spots
Every page is recorded to provide complete visibility. Identify usage patterns, detect excesses and inefficiencies, and turn print data into strategic decisions.
Supply Management
Automates supply management and optimizes inventory to keep printers always operational. From real-time monitoring to automatic replenishment and cartridge tracking, the system delivers total control and real savings on consumables.
Monitoring and Forecasting
Tracks toner and other consumable levels in real time on every printer, including non-chipped and non-OEM consumables.
Customizable Toner Alerts
Automatic notifications when toner reaches defined thresholds, with CSV/Excel exports and API integrations.
Page Coverage
Page coverage data that reveals the true impact of consumable usage.
Discovery Meeting
Fault Detection
Acts as a 24/7 watchdog by detecting any printer errors or failures in real time and sending immediate alerts with detailed information. This enables you to respond before a device goes out of service.
Flexible and Accurate Billing
Error Detection
The system monitors device status and recognizes both simple messages (such as “low paper” or “paper jam”) and mechanical or electronic failures.
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Help Desk
An integrated help desk that simplifies fault tracking, allowing users with technical roles to accept tickets and improve response times.
Notifications
Customize email notifications for different alert types or events, and integrate them with existing messaging or ticketing systems through webhooks or APIs.
Flexible and Accurate Billing
Simplifies how printing costs are charged—or internally allocated—by adapting to each client or department. The platform supports flexible billing models aligned with MPS contracts or internal policies, and provides clear reports for transparent billing.
Price List
Contract management with per-page costs for mono, color, and scans, fixed rental fees, and page bundles, with the option to bill consumables.
Format Support
The platform distinguishes between A4 and A3 prints, color and black-and-white output, and identifies duplex (double-sided) printing.
Cost Allocation
Define costs at the full fleet level, by printer model, or by individual device, based on your needs.
Integration
Seamlessly adapts to your IT environment and business processes, no matter how demanding. The platform can be deployed in the cloud or on-premise to meet security or infrastructure requirements. It is compatible with over 5,000 printer models from all major brands and supports a wide range of communication protocols, ensuring connectivity with virtually any print device. In addition, all communications between devices and the platform are encrypted using HTTPS/TLS protocols, ensuring data confidentiality and compliance with international security standards.
Cloud │
On-premise
Cloud or on-premise deployment, with the same level of control, security, and functionality.
Users & Profiles
Assign roles and permissions to ensure each user (administrators, technicians, customers, and managers) accesses only the information they need.
Multi-Platform
Compatible with Windows, macOS, and Linux environments, on both PCs and servers.
Companies and Locations
Manage multiple companies and define locations to associate each device with its actual place of operation.
API Integration
Automate processes by linking print data with ERP and management systems through a Web Service API.
Reports
Design advanced reports with dynamic columns and automated calculations, ready for delivery in CSV or Excel format.
The connection between the Agent application and the server is secured using TLS with mutual authentication. The Agent configuration includes a set of X.509-based authentication credentials. Princity stores your data on Microsoft Azure servers, ensuring 100% service availability and secure data storage.
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